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Frequently Asked Questions
USA Free shipping on orders over $25.00 or $3.49 shipping with tracking
International shipping is based on weight and calculated at checkout.
All items shipped by Amazon details will be shown on website.
Processing Time 1-3 business days unless shipped by Amazon.
Please note... the time you will receive your order depends on which country you are ordering from. We suggest allowing between 7-18 business days, but your order could arrive much sooner than 18 business days.
Customs and Import Taxes
Although we will do our very best to make sure your order arrives safe and sound , we are not responsible for delays due to customs. Buyers are responsible for any customs and import taxes.
You may exchange your item for another product of the same value and within 7 days. The buyer is responsible for shipping cost on all returns and shipping of exchanged items.
Please contact me at email@example.com if you have any problem with your order.
Return Policy- Conditions of Returns
We carefully inspect all products before they are shipped. Due to the nature of our products we take extra care to described and give detailed picture of each item. They can not be resold. But in certain case of damaged in shipping or wrong item shipped we do replace or refund if photographic proof of damage is submitted to firstname.lastname@example.org within 7 business days.
All cancellations must be requested within 8 hours before next business day before the items ships.
We respect your privacy.
We will only use your shipping address and contact information:
To fulfill your order
To communicate with you about your order
For legal reasons
Not the answer?
If you can't find the answer to what you're looking for send us an email email@example.com or contact us
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